Booking through Zuzuche allows communication with rental store staff in Chinese, but there were no Chinese-speaking staff available. Communication relied on English and translation. Previously, my claim regarding the cross-border fee was deducted in Canadian dollars from my card. However, the refund was issued in US dollars instead of Canadian dollars. Why wasn't the refund given back in Canadian dollars? I suspect an intentional profit from the exchange rate difference between Canadian dollars and US dollars. Zuzuche, can you clarify: If I made a deposit of 650 Canadian dollars at the rental store, will the refund be processed back as Canadian dollars upon release, or will it be converted into US dollars again?
The price is indeed a bit cheaper, and the car is in good condition. However, it was difficult to get a hold of someone by phone at the airport for pickup and drop-off. I had to take a taxi to get there.
“Wasn’t made clear that pickup Wasn’t airport Also why was my card charged an extra 9$ after booking?”
About GREEN MOTION:7.3/10
Counter staff excellent but car was dirty
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