I strongly advise fellow travelers visiting Dubai not to rent from this company. It's better to choose reputable global chains. 1. They lure customers with seemingly low prices but impose many hidden charges, including deliberately charging for not returning the car with a full tank and exorbitant airport parking fees. 2. Their cars claim to be able to cross borders for self-driving trips, but in reality, due to current policies, some countries won't allow you to pass. Contact immigration authorities yourself instead of trusting the rental company—I was stopped at the border. At the time, I wondered why only their cars could cross, but later found out I was deceived. 3. They charged over 500 AED on my credit card, including many completely fabricated items, with some charges reaching absurd levels. It's best to choose a reputable global chain rental company to avoid these post-rental headaches and unnecessary frustration.
Their rental system is strange and I have never tried it before, as the car is operated using a tracking card and there are fees on it when the car is delivered, and the experience will not be repeated.
Everything was good, but the final deduction of the deposit (including speeding fines and airport parking fees) was not notified in advance, leaving me confused and anxious. Ultimately, it was through QEEQ that I received a written breakdown of the charges.
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