Insufficient engine oil and seriously low tire pressure, which were not inspected at all. Wasted 2 hours on the road to refill tire pressure. There were also unauthorized charges.
We arrived quite early, around 9 AM, so it wasn't crowded. Although we booked a BMW S1 series, we were given a DS DS4. While it was a new car with only 1200 km on it, I didn't know that the DS4 was in the same category as the S1. However, the DS4 had a lot of steering play, significant road noise, and poor power performance, which made driving uphill difficult. We mentioned the type of roads we would be driving on and were concerned about whether the DS4's trunk could meet our needs. The staff said if the trunk couldn't fit everything, we could put one of the suitcases in the back seat since there were only three of us. I was speechless.
There's a daily limit of 200 kilometers and an extra charge for a second driver! This is ridiculous! I’m never renting from this company again! Also, the wait time during pick-up was very long.
Audi A3 diesel is a good and low km car. However it took over 90 mins to get served and receive the car. Other patrons had the same experience - we were not alone.
Car arrived dirty, damaged and with low oil warning light on. I've never had to add oil for a hire car before. Europcar later tried to blame me for damages to the vehicle, thankfully we took many pics on receipt of the vehicle to prove our innocence.
Customer service at Europcar have been unresponsive to emails throughout the experience.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar VENICE DT
Brandon Ivan
-
-
-
-
View more >Cathy Whit
-
-
-
-
View more >Stephanie Smedley
-
-
-
-
View more >Carter Parker
-
-
-
-
View more >-
-
-
-
View more >