The staff I met when picking up the car at Frankfurt Airport Terminal 1 were friendly and easy to communicate with. When returning the car, there wasn’t much interaction. Overall, I’m satisfied.
“Europcar's confusing pricing system + no email response”
About Europcar:6.0/10
I don't want to blame the staff at the Frankfurt Airport T1 counter, as I think he did the right job suggesting me a gasoline car instead of an EV (although I wonder the Mercedes was a reasonable option). With the change of car I was charged quite a bit at the counter additionally, but that is still understandable.
What confuses me is the mysterious 30EUR additional charge on my credit card 1 month after rental, as well as the fact Eurpocar never replied to my request for sending me a full invoice via email. At the end, their website's contacting form doesn't allow me to send this claim due to some technical error on the website.
I hope I'm the only one with this kind of experience.
About QEEQ:8.0/10
I don't think QEEQ had any role to play in this confusion.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar FRANKFURT AP 24H OPEN T1
Setlla Wilcox
-
-
-
-
View more >Shirley James
-
-
-
-
View more >Ichita Komori
-
-
-
-
View more >Eugene Priestley
-
-
-
-
View more >Alberta Job
-
-
-
-
View more >