Fuel fees were precharged, and as per the agreement, if the fuel is not full upon return, the charge should be based on the precharged price. However, the bill showed fuel charges calculated at the higher rate for uncharged fuel.
The service was alright. They did try to upsell, but weren't too pushy when I declined. However, I was unexpectedly charged a fee after returning the car.
It was my first time renting a car in the USA and I got tricked. I didn't read the contract carefully and ended up being charged for several additional insurances. Carpool quoted $12.99 for three days, but it turned out to be $12.99 per day. I also asked about the fuel charges when picking up the car and the staff said I didn't need to worry about it, but I was charged a much higher amount later.
About QEEQ:8.0/10
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