Very pleased with staff, ease of rental & return

the car was old and hardly had any fuel.Person at pick up counter was nice to replace for a better vehicle

we presently in the process of filing a case for additional fees that were charged to us ,they did not honor the contract at Value car Rental , I would never used them again the stress this caused me ruined our vacation.

They are the worst rental car service I have ever used.

They didn’t have my reservation on file, the car was sounded like it was on it’s last leg. At the counter they wanted me to pay more than what advised at the time of booking. Rep said it was local surcharges...when confirmation receipt stated taxes and surcharges were included in final amount.

Like: I was skeptical at first to book with Value cars after reading their reviews. But to my surprise, the pickup was done from the airport in about 10 minutes after I called them and the Office staff were friendly. All the documentation formalities were completed in about 15 minutes. The car was clean inside and out. Returning the car was done in less than 10 minutes. It was a good experience this time. May be I was just lucky !! :-) I will surely go with them again.
Dislike: There was only one person at the reception who takes care of customers. If there are multiple customers waiting, it might take some time to get the documentation done.