Really poor.

Remember, you get what you pay for! Firstly, the staff's attitude was poor; most of them were Indians and they weren't very patient with Chinese customers, probably because many Chinese customers are not good at English. Secondly, the rental contract process is unlike that of reputable rental companies. Other companies usually have a deposit of $200 and a maximum liability of $700, but here the deposit is $500 and the maximum liability is $3000. Thirdly, they don't show you the contract before you sign it. Normally, a regular store would explain the insurance coverage first, and then let you review the completed contract before signing it. Fourthly, when picking up the car, you must carefully inspect it for any scratches or issues because they won't tell you if there are any problems. If you find issues after taking the car, it will be hard to argue when returning it, and you may face high penalties. I almost got scammed myself, but fortunately, I found two small holes in the windshield before driving away. I asked the staff to note it down, and she reluctantly did so. I pointed out that such damage couldn't have been unknown to her, yet she didn't inform me. This experience taught me to be very cautious when renting a car abroad. Don't try to save a little money at a higher cost; always opt for full insurance.

First time used, excellent service, excellent value for money.

The car wasn't the size we ordered but that was OK the car was flithy it hadn't been cleaned since the previous hirers there was a lot of scratches and a serious bump on the wheel which I don't think had been inspected

The wartime to get the car, and especially to drop off the car and have the shuttle take me to the airport was very long. Almost missed my flight. There was a huge lineup of people waiting to get cars.

Seems fine.

Staff were friendly and proficient, although understaffed at counter resulting in a long wait after an already long day.

Worked well.