Arrived at the depot and left waiting for more than 30 minutes. After loading our bags into the car we discovered it had a flat tyre. Moved bags into a second car then discovered the power outlet didn't work.
Transferred bags to a third car and found that one of the headlights was blown; had to wait >60 mins while they took the car to the service station next door to replace the headlight.
All up more than 2 hours to get a safe vehicle.
Car is in great condition. Counter people are very helpful. Price is very reasonable. We are going to use this company again and definitely recommend it to everyone else.
About QEEQ:10.0/10
I used this site a lot recently. I do find many good deals from it. I find it convenient and reliable.
Welcome were not very kind both time.
The oil for the engine was critically low, we could have blown up the car engine. And they made us pay for the oil.
I will never book surprice rent a car again, and I will pass the message.
The Lancia Ypsilon's interior layout is unconventional, which makes the dashboard, speedometer and other controls not very functional for the driver.
I also found that the Surprice staff examined each car's condition with a magnifying glass, so to speak, compared to the other Greek car rental companies I've used, which seem unconcerned about minor scratches etc.
About QEEQ:8.0/10
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