Worst service. They never called to inform me that they didnt have a car for me & left me stranded

M.Ortaglia

United States

Reviewed: Tue, Jul 23, 2019

About ACE: 2.0 /10

Zero stars. Never got a car! I will never use them again. They are unreliable and do not know how to do business and treat customers terribly. Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. Couldn't get in touch with someone for my refund. Horrible.

ACE

Orlando International Airport(MCO)

Orlando

United States

Compact | Nissan Versa Note 2 Doors or similar

1 days rental

Relevant Reviews on ACE Orlando Int l Airport

United States

4-day rental

Full Size | Nissan Pathfinder 7 Seats or similar

ACE

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Mon, Aug 17, 2020

“NSTR”

About ACE: 8.0 /10

NSTR

About QEEQ: 10.0 /10

Great

B.Huq

United States

1 days rental

Full Size | Toyota Camry or similar

ACE

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sun, Dec 1, 2019

About ACE: 5.0 /10

I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.

About QEEQ: 9.0 /10

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

ACE

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, Jun 25, 2019

About ACE: 6.3 /10

Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.