Recommend EasyRentCars, very good customer service!

The staff were very helpful and friendly. I will definitely use again

Very easy to obtain a car at the best possible price

Shuttle bus was not frequent enough

They gave me a car with a lot of damage to one side even though they have plenty of other cars. We missed one bus because it took a while finding out which bus stop at the airport they do the pick ups from. This SHOULD be in the email

They let me upgrade to unlimited mileage at the desk for a upfront fee that was less than if I had gone over the limit .

The staff was helpful in using the dreaded Dartford Tunnel, and eased problems thereof with full assistance. First assistant was a bit overbearing when trying to "upsell" insurance.On that subject, there is still a $1500 + charge in my credit card statement 2 1/2 days after returning the car with no problems.Most rental companies do not charge as much, and the charge is cancelled faster.

Overall, good value, - would consider using again now that we know where to get shuttle etc.