Easy booking

The staff at the Hertz location were unreasonable. Arrived at the rental company 10 minutes early, and they tried to charge us for an extra day! Thankfully, the rental platform adjusted the fee for us.

Couldn't get a Challenger when picking up the car, they gave me a Charger instead, which I thought was okay since it's a V6. However, the rear tire had a slow leak, almost got stranded on the way to Grand Teton National Park. Had to keep inflating the tire until I found a place to exchange the car. They tried to give me a Cruze, but after some negotiation, I got an Escape. They still charged me $61. Returning the car was relatively smooth, but they charged me $12 a few hours later, not sure what that was for. A few years ago, I rented from Hertz in North Carolina, and their service was much better. Not sure if it's a regional difference or if Hertz has declined. I recommend not choosing Hertz...

The service was great. There were quite a few people, and they did try to sell insurance a bit, but after declining, they didn't push further.

Waiting time was too long.

Poor vehicle condition, even worse service