Very disapointed! Reserved a convertible and got a hatchback after over half an hour of waiting!

M.Nyroos

Italy

Reviewed: Tue, Jul 30, 2019

About Hertz: 5.3 /10

This was the worst car hire experience ever! Did not got convertible as reserved. Instead a scratched hatchback after over half an hour wait. And even No apologies from Hertz. Not to speak of any compensations as I have got from other companies even from long queuing times.

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Convertible | Audi A5 Cabrio or similar

1 days rental

Relevant Reviews on Hertz MILAN MALPENSA AP

Cornell Warner

Italy

1 days rental

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Sun, Jun 16, 2024

About Hertz: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Kenneth Temple

Italy

1 days rental

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Tue, Jan 9, 2024

About Hertz: 10.0 /10

Satisfactory

About QEEQ: 10.0 /10

Wayne Raymond

Italy

1 days rental

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Sat, Jul 6, 2019

“Milan-Rome-Brescia-Milan”

About Hertz: 8.0 /10

Fairly enthusiastic, overall a good experience!

About QEEQ: 8.0 /10

I.VOROBEV

Italy

1 days rental

Mini | 500 Cabrio Matic or similar

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Thu, Oct 3, 2019

“So so.”

About Hertz: 7.7 /10

Our booked car was not available. Our credit card for some reason was showing in the Hertz system as Debit card so the only available car was old VW Polo full of scratches. We spent over 1hour in line at counter. The returning was very fast and smooth.

About QEEQ: 10.0 /10