If you want an upset trip, plesss pick Routes.

This is my second time taking a car from Routes, the experience is good and cars are new. Ontario residents must block 1500CAD of security deposit on their credit card, but I read about it and was prepared, which is ok. There were no additional insurance upsell on the counter unlike other companies in Toronto. They double checked my credit card has insurance included and were very nice to me. They don't have unlimited mileage for Ontario residents, but nobody in Toronto does and their limit was 2500 which was more than enough for my trip. Totally recommend

The location at Toronto Airport where the Routes shuttle pick up is was very difficult to find, better signage would have helped. Excellent value for money, the car was beautiful.Excellent customer service from the shuttle driver and the receptionist at Routes.

Easy to use. Good to have it linked to an APP and FB messenger.

Counter staff was polite and excellent.

good website for booking affordable rental cars.

Worst company i ever dealt with. Would never like to see there face again. Had to pay extra $25 for KM even though i booked 3500 km included in the booking.

I am still waiting to be reimbursed for my deposit two weeks later