My wife and I waited 45 minutes to be called to the counter.Then another 15 minutes to get the car. The car was great, a 2019 Kia Forte with 7000 miles. Time is important to me so I would not rent from them again.
About QEEQ:10.0/10
I like easy rent a car. I will use them again. Thanks.
“Service similar to a low cost airline. You can fly but with many irritants”
About Routes:7.7/10
Had a tough time finding the location in the airport. The location is really not close to the airport and that added more time to pick up. I didn't get the Nissan Rogue as booked but a jeep which is technically an upgrade but inconvenient. The tank was half full which was always a problem for me as I didn't know how much to fill. The folks at the counter were friendly and so also the person who dropped us.
Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced. Dislike: Wait time. Was worried about being late for my plane.
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Customer Service
Good price, not good service.
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View more >Dislike: Wait time. Was worried about being late for my plane.