The rental company made random charges. Despite the fuel tank being full, they deducted the cost of a full tank from my credit card. When an accident occurred, Avis refused to take responsibility.
After flying for 20 hours, I still had to wait 2 hours at the Avis store in Arlanda Airport before getting the car. The waiting time was too long. However, the customer service upgraded the car, which was nice.
The car seatbelts were missing the button that stops the buckle getting lost. The wipers left water on the windscreen and the screen wash left greasy smears on the window making driving at night were difficult.
About QEEQ:10.0/10
Good
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Customer Service
Good value and good cars although summer holiday is the busiest time of the year!
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