“Other than the delays, good. Staff very pleasant.”
About OK Mobility:9.7/10
Had to wait for courtesy shuttle bus ....a little disconcerting as worried about not being picked up. Wait to complete documents was exaggerated as only one member of staff (the other had to return to the airport as vehicle didn’t have sufficient room for all customers).
The car i ordered was not an equivalent size when i arrived and so was a struggle to get all of our cases in safely with the people and no other larger cars where available.
The fuel and insurance add-ons when picking up the car and the size of the deposit for the size of the car was extortionate
car size was as expected. office was a little too far away. car was full of scratches but didn't affect the drive. all in all, terrific value for money
About QEEQ:10.0/10
process was perfect. price was unbelievably cheap. will use them again.
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Customer Service
be aware, money paid to easyrentcars is not final payment. had to pay another £259.86 to hire car
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