Booked a car of BMW X1 SUV type but they didn’t have the car available or similar so got downgraded to a Holden astra sedan. The car was in great condition though.
About QEEQ:10.0/10
Greta service form easyrentcars.com. Helped with the my questions quickly.
Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.
“Wonderful car rental with an unknown pickup location.”
About Alamo:7.7/10
Alamo check out was great, I did ask the attendant multiple times as to the return location and directions. She told me it was easy and to just follow the signs.
About QEEQ:10.0/10
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