Horrible experience worst car rental agency in the world they don't have vw office at the airport they get me the car delivered to my hotel at 11:23pm and i was forced to take taxi to the hotel and pay for it now lets talk about the horrible car one of the dirtiest in the world they get me the car with empty tank dirty so much it look disgusting last thing they was trying to change road toll 470 turkish lira when i refused to pay without giving me proof for this amount then they mailed me the toll report tge second day to find out it was o my 160 turkish lira.
They directly charged a deposit of 4000 lira without informing us in advance. There was no clear indication that it was a charge rather than a pre-authorization, and we weren't given the option to choose the exchange rate. We only realized this later, resulting in us losing approximately 400 lira in fees.
When I arrived in the airport sabiha Istanbul I found no office for the agency
I contacted the company they told me we have your reservation but sorry no car available for you ,
You need to cancel your reservation,
It was big surprise the company attitude
And egnoranc although I came on time for pickup,
Terrible experience with this company
About QEEQ:8.0/10
I send emai and I got the reply they’re trying to help me for the refund or other bookings
very bad company has made compulsory insurance sunprice
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Terrible
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