I expected Chrysler Mini Van, but they assigned Dodge Mini Van. I asked to a Mini Van other than Dodge, but they did accept my request. I drove a Dodge Mini Van for 5 days, but car condition and quality was very very terrible. Finally I asked to change to other than Dodge, but they changed to other Dodge Mini Van because they had only Dodges. I drove the second Dodge for 7days, which was also very terrible. I rent cars very frequently, but I had never experienced with that kinds of terrible cars and will never rend Dodge Mini Vans.
About QEEQ:8.0/10
I would like to ask Easyrentcars to ask rental car company to assign a Mini Van other than Dodge to me when I reserve a Mini Van in future. If it is not confirmed I may not be able to reserve a Mini Van.
The front desk staff at AVIS, a half-black woman, had a very indifferent attitude. During the process, she attempted to deceitfully upsell me on additional insurance. Only when I showed her proof of my full coverage did she reluctantly acknowledge it with an 'okay.' Everyone should carefully read all relevant payment details and contracts and bring them along. Additionally, the toll package she recommended is worth considering. In the U.S., many places charge tolls without toll cards, and charges can accumulate unexpectedly. This package is definitely a plus.
The car provided wasn’t the small sedan I reserved—it was a CUV. The tires kept triggering low-pressure alerts, so I had to visit the nearest AVIS store for inspections, which was quite frustrating. The staff there offered to switch the vehicle, but since I had already gotten used to the CUV, I decided to stick with it. Even after refilling the tire pressure, the alerts came back after a few days.
“expensive for the car we got. It is old car. It should not be for rental.”
About AVIS:6.0/10
Got the Old car (Old model more than 7 year ago). The car doesn’t support any new infotainment system (ie. Apple Carplay, Andriod Auto) or bluetooth connection.
About QEEQ:10.0/10
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Terrible Dodge Mini Vans.
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