Staff at airport were very pleasant and efficient. There's a 5 minute walk from the terminal building to collect the car. Once given the keys I was on my way. Smooth, quick efficient process from start to finish.
About QEEQ:10.0/10
Price Drop Protector I have used EVERY booking, but it's never kicked in. So it makes me wonder if it really works (or is it just that I've been lucky and always booked at the lowest price?).
Thought we would be getting a corsa with air con but got a yaris with no air con.
No return instructions and it took three attempts to find the return area as labelled hertz not firefly
“Great price . Great upgraded car; very economical; great service overall !”
About Firefly:9.7/10
A great upgrade ,so appreciated .Abit of anxiety due to yellow service alarm light being left on ,but reassured on contacting hertz & speaking to mechanics . If aware of the cars economy on fuel would have chosen to bring back full as only got just below half tank instead of empty & am on very tight budget as retired nurse !
About QEEQ:8.0/10
Great service after the confirmation came through & I phoned hertz to confirm my booking ;am still a little wary of ' great deals ' on the internet ! Will definitely use your company again & have already recommended you !
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Good and value for money
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