Good, smooth rental. Be aware of T2 collection at Nice Airport.
J.Patel
France
Reviewed: Thu, Sep 5, 2019
About Europcar:8.0/10
We landed at NCE T1 and the pick-up was at T2. If I had known I would have possibly booked another rental to avoid the bus transfer (10mins) with my family and the large amount of luggage we had. Once at T2 there was no problems and the pick-up was smooth and easy. Staff were polite and efficient.
When picking up the car, I asked the staff for a newer vehicle, but the car I received had nearly 80,000 kilometers on it and was covered in scratches. Additionally, there was an upsell attempt during pickup.
We rented a Q3 and were told there was no Q5 available. We impulsively agreed, and the staff didn't mention how much extra it would cost, just handed us the invoice. Later we found out renting the car for the week cost 5000 RMB… Adding an extra driver required an additional fee, and they charged us just because we provided two licenses, assuming we were two drivers. Isn't that unreasonable? Returning the car an hour late incurs a significant fee. Is there a clear standard for these fees, or do they just charge an exorbitant amount for any delay? We won't use Europecar again. After returning and disputing it with the rental company, the results were minimal since we had already paid. It was tough to get anything back.
There is a dedicated building for car rentals outside Nice Airport, with several rental companies having counters inside. Europecar seems to be the most popular in France as the queue was the longest. We waited almost an hour to get our car. The staff, however, were quite friendly. Overall, we were quite satisfied.
About QEEQ:10.0/10
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Good, smooth rental. Be aware of T2 collection at Nice Airport.
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