Don't book with Zoom!

Tout était bien!! Le service en français aurait été apprécié

The van was great except the driver’s door didn’t respond to the lock and unlock key. We had to climb in the passenger door and reach across to open the driver door from the inside.

Watch out for hidden fees. Change of province can make your rental uneconomic

The van I got was coved in bugs and it needed an oil change. The interior was dusty and had garbage from the previous rental. Their excuse was that they are busy so there is no time to wash them. It was a very old car so it was not great to drive. Does not have GPS, back up camera, or any features that come almost standard on most recent cars. People at the counter was nice enough and answered most of the question. They did not try to make the process any more enjoyable, they only did what is required.

The pickup and the car itself were fine. It would have been good to have information about nearby gas stations where we could have filled up before dropping off the car, because we couldn't find any close by when we were returning the car, and didn't have time to go looking around. Also, it would have been good to know that we could drop off the keys with the front desk of the hotel since we arrived early in the morning before Zoom staff was on duty.