Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.
Long wait to check in and out
Non maintenanced vehicles
Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat.
Overall horrible experience will never rent from Ace again.
Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.
Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....
The car was not clean thoroughly, I found M&M wrappers and other trash under the driver seat.
When we returned the car, the company was going to charge $50 cleaning fee. We have sands in the carpets, not a lot because we did try to clean it by taking the carpet off and shaking it.
About QEEQ:10.0/10
We didn't have any price drop, so can't comment on that and I didn't check other website too.
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