Long wait to check in and out
Non maintenanced vehicles
Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat.
Overall horrible experience will never rent from Ace again.
Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.
El auto se encontraba en óptimas condiciones.
Me cobraron un monto superior al que se indica en la reserva, un 100% del monto reservado, tuve que tomar el auto porque lo necesitaba y no tenía opción.
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE:8.3/10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.
Amount due at pick up was not even close
Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.
Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.
About QEEQ:8.0/10
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Customer Service
Terrible
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