Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo
M.Thompson
United States
Reviewed: Fri, Oct 4, 2019
About FOX RENT A CAR:6.0/10
They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.
Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.
About QEEQ:10.0/10
It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.
“I have been renting cars and flying for years and I have NEVER experienced such poor service.”
About FOX RENT A CAR:5.3/10
The car had plenty of room but the service was the worst I have ever experienced. The management at the denver location could have cared less about any issues with my rental. She even walked away from me while I was talking.
The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.
“Customer service needs to work faster. The pickup process took almost 1 hour.”
About FOX RENT A CAR:6.3/10
Customer service needs to work faster. The pickup process took almost 1 hour. The car was dirty and there was dings on the windshield, which can be dangerous if no repaired.
Counter staff was absolutely dreadful, I got charged $23 and change from the deposit for...I have no idea what, I didn't want to stand in line for an hour to find out...would not use Fox again. Also, you have to pay for your spouse to drive, so Fox is not as inexpensive as you initially think.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo
Relevant Reviews on FOX RENT A CAR DENVER AIRPORT
George
-
-
-
-
View more >J.Conklin
-
-
-
-
View more >G.Gilbert
-
-
-
-
View more >L.Vo
-
-
-
-
View more >-
-
-
-
View more >