“Faster than I expected. Don't believe every bad review you read online. Good experience!”
About FOX RENT A CAR:8.0/10
Keith made the pickup process so fast and efficient. He answered all my questions succinctly and was the epitome of great guest satisfaction. Very personable and helpful in regards to changing my time to a little later than scheduled. As for drop off, it was a bit disconcerting because there was only one attendant and he was not there when I arrived. He finally did pull up and parked another car and readily scanned the rental car. I cannot imagine if there was a queue and if I came during a busier time. I would hate to be waiting in limbo if I were running late.
About QEEQ:10.0/10
I didn't use price drop and in my haste wished that I had opted for it.
This was my second rental from this location and other than the deposit being $1000 for an SUV, I have never seen a deposit higher than $500 and last time that is what they took, the experience was pretty painless.
About QEEQ:10.0/10
Never a bad experience. Customer service seems to always be there when needed.
“Reason I rented it was a price and the model nothing was available”
About FOX RENT A CAR:5.2/10
I was really surprised people was not friendly at the location when I was brought to
And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price
Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave
“I paid 313$ and they gave me lower class car and they changed me again 360$!!!”
About FOX RENT A CAR:2.0/10
I’m asking for refund because they changed me again and I got lower class car!!!!
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