The new receptionist was really inexperienced. It took her half an hour to process a case, constantly seeking help from other colleagues. She only handed over the keys without accompanying us to inspect the car. When I saw the car, I was heartbroken. Later, I'll share my Damage Check with everyone. Some people had reservations but no cars available. The receptionist said it wasn't their problem and if you want to complain or get angry, go ahead. There's nothing they can do. Oh my God, what an attitude!
90 minutes spent on pick-up due to long queue. Car was dirty from outside and inside. The technical condition of the car was not acceptable, brakes and suspension were making noise.
About QEEQ:10.0/10
Atlas should not be a recommended provider on Easyrentcars.com
“Every time I book currency conversion charges are levied on my card . Which is annoying.”
About Atlas:5.3/10
Took me 45 mins to rent a car .
The car I had asked for was not available so I was given a small car.
The parking is on 9th floor which takes 10 mins more to pick and drop.
No after hour service or drop off option
“Terrible! no toll scanner in the car.spent more money and time chasing up directly not to get fined”
About Atlas:5.3/10
car park on level 9. old cars, no toll scanner in car. NEVER again,
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Customer Service
Excellent
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