Great value and service

Not too fussy

The store is very easy to find. It seems to be affiliated with Avis. The car was very new and easy to drive.

We wouldn't have been charged extra if we returned the car before 1 PM, and we actually returned it at 12:30 PM. However, the Budget staff processed it at 3 PM and charged us for 2 extra hours. Very disappointing.

When picking up the car, I was forced to add an extra insurance, which increased the daily rental cost by about 100 yuan.

I booked a Toyota RAV4 with basic insurance for 15 days through Zuzuche at the total price of 1355.85 NZD. When I went to pick up the car in Christchurch, I showed the Zuzuche order. The Budget representative glanced at it briefly, then added full insurance on their own initiative and billed me in USD. The final price was 1504.25 USD. You can calculate the difference. Why didn't they follow the order and use local currency for billing? Everyone can understand the reason. After I questioned them, they responded rudely, saying either rent with these terms or go somewhere else. There were other details, but to keep it short, stand up for your rights in such situations. In the end, they had to follow my original order, note the final price in NZD, and we settled in cash to avoid the 2% credit card fee. This experience is for my fellow Chinese to avoid being overcharged by these foreign companies. It's better to deal directly with local companies in New Zealand. Don't trust big names like Avis, Hertz, or Budget, as many Chinese have been overcharged this way. Also, avoid intermediary platforms; book directly on the rental company's website.