The counter staff told us to drop off the car at the short term carpark when returning, I did that and went to hertz counter to return the keys.
Then I was told I went to the wrong carpark and had to drive out again to another carpark. I had to paid 8aud for parking at short term carpark.
The staff did not communicate well when we picked up the vehicle.
“Go to Hertz Who Own Firefly as There is No Signage for Firefly”
About Firefly:8.0/10
Having arrived after midnight. Address given and phone number were closed down. Took Uber to go to other terminal. Only to find out that Hertz managed Firefly. This would have been nice to know as there was a lot of mucking around. Plus had to get email with lower price as Hertz we’re going to charge more. Other than that great.
We have requested additional GPS on the rental car with a top up of $7 a day, but the GPS was not useful as it was not up to date and instated we have to use our phone's Goggle map to navigate. We also did not spot the small crack on the windscreen when we took over the car.
About QEEQ:8.0/10
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