Additional insurance needed

Worst rental agency so far. refused all my cardfs though i had mastercard, visa and AmEx. They ahd been accepted all over the world but they refused it, pretending they couldn't charge the guarantee (debit cards). A fingerprint would do the job, but they forced me to take the extra insurance and pre-fuel, engaging a 400+€ extra-fee on my holiday. Car : Lancia Ypsilon was rubbish. No power at all 69HP

There is never enough on staff. I had to wait over 90 minutes. I will not be using this company again

Did a good job

Aucun effort consenti alors qu’on avait une carte de crédit à mon épouse....

There was one scratch on the front bumper of the car that was not very visible unless you looked very closely underneath. I did not have any collision (that I know of) during my rental, but Goldcar decided to charge me ~250 Euro anyway. There is no way that this scratch would cost this much to repair; I have experience in collision repair and it was a touch up job.