Car was brand new just driven couple of thousand km’s. I really enjoyed driving the car.
Europe car has very tedious T&C’s which annoyed me quite a bit. Other than that I had very good first experience renting a car with them.
The car allocated (Toyota Innova) wasn't the model booked or its similar, it was bigger but far more inferior in every aspect and also really old. Pre-check wasn't well done as brake-lamp did not work, fortunately i checked during check-out. This resulted in delayed check-out of the car as it had to be fixed at a different location. Manager wasn't helpful at all in resolving the discrepancy but other staff were polite and professional.
Terrible counter staff. Too slow to fill in the forms. I was the only customer and it took almost 45 mins to get to the car.
About QEEQ:10.0/10
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