Budget had the most transparent pickup process I have had in Costa Rica. Every other company I have used adds on extra insurance they say is required. The car was not ready when we went to pick up so they even delivered it to our house. Great experience.
El vehículo fue excelente. Como consejo tienen que mejorar el lugar de la lanzadera (el pickup del bus que lleva a la rentadora). Todo lo demás fue con una buena atención por parte de todo el personal
About QEEQ:10.0/10
Fue bastante fácil, recomiendo como placas con resúmenes de los seguros que se incluyen y los servicios no incluidos, porque el tema de los seguros es bastante complejo de entender en un país distinto al de uno
First of all, the counter clerk insisted I pay $3000US deposit on the vehicle because I declined the "zero liability" insurance option even after I confirmed the fact my Visa includes this as a card courtesy. This could potentially ruin someone's trip if they didn't have that kind of money to leave as a deposit.
Then, without my knowledge or say so, the vehicle booked was substituted for an inferior vehicle which lead to me blowing a tire while traveling to my rental property and then having to waste a day of my vacation (4+hour round trip) to return the vehicle and exchange it. Not to mention that the jack included in the vehicle was damaged and missing pieces making the tire change much more difficult than it should have been.
Overall, NOT a good experience with Budget!
About QEEQ:8.0/10
Booking was good; the price dropper was not effectuated for me.
No fue lo esperado ni lo que me prometieron ya que cuando llegue a la gracia de budget me obligaron a pagar un seguro que fue mucho más caro que la renta
About QEEQ:10.0/10
Si van a rentar con conoañias como budget deberían revisar y cobrar el seguro de inicio
Waited almost 2 hours. Car fuel cap didn’t open. Needed service on first day. Piece of crap car.
About QEEQ:10.0/10
None
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