In June, I couldn't find their store at Kota Kinabalu Airport; they said it was under renovation. However, both pick-up and drop-off were completed at the airport.
Incorrect pickup location information; there is no counter at the airport. The car was given to me with half a tank of fuel, and I had to return it with the same amount.
Like: Customer representative, Xavier was really helpful in finding out whether I can extend my car lease and helped picked up the car from my hotel. Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
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Customer Service
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View more >Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.