とてもよかった

The charges after returning the car were too high, I don't understand why.

Because we needed to install three child seats, we initially requested a vehicle with foldable rear seats. Upon picking up the car, we found that the trunk was too small to fit two suitcases. The rental company immediately provided a car with a much larger trunk. Very satisfied.

The counter was in the farthest corner. I had purchased the lowest insurance on the rental platform, but the counter staff said I didn't have any insurance and suggested I buy more for 17 USD per day. This ended up costing me over a thousand RMB.

I arrived in San Francisco already feeling exhausted. When renting the car from Thrifty, the staff told me that I must buy third-party liability insurance as required by California law. I ended up spending half an hour on the phone with the domestic rental car service. Some representatives said it wasn't necessary, while others said to pay it first and discuss later. The inconsistency in information was very poor, wasting much of my time. Ultimately, due to my firm stance, they temporarily did not charge me for the third-party liability insurance.

Every thing was simple and efficient, nice work by staff.