Sydney to Brisbane in large car.

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Was easy to find the type of car we wanted and for the dates booked. Customer Support was helpful in figuring out the new location of drop off.

The queue was quick. Surprisingly, this rural area in Australia still has manual cars. It's not that I can't drive a manual, but Australia has right-hand drive vehicles. To be safe, I wasted money upgrading to an automatic. Forcing customers to spend a lot on-site for an upgrade!

Good service

Good system

No matter how careful you are, there's always some kind of fees to be charged and they never tell you this, e.g. premium location charge, which was never mentioned to me neither when I booked the vehicle nor when I met the counter staff to collect the car.

I opted to change the drop off location in Melbourne and after a quick phone call was able to a closer depot and return the car.