Search for Firefly Car Rentals in Perth

Good

J.NG

Australia

Reviewed: Wed, Jul 25, 2018

About Firefly: 8.2 /10

Dislike: very unsatisfied about the cleaning fee charge upon return the car. the main thing is that the car carpet is not removable. there is no way for tourist like us be able to clean the sand and dust. in that point, it seem that it is very unfair to charge the additional cleaning fee for the carpet. thanks.

Intermediate SUV | Toyota Kluger or similar

1 days rental

Relevant Reviews on Firefly PERTH AIRPORT

Ken Raman

Australia

1 days rental

Reviewed: Mon, Oct 16, 2017

About Firefly: 2.0 /10

Spend hours looking and couldn't find it at all! They charged a $100 deposit and haven't returned it after 10 days.

K.Hunt

Australia

1 days rental

Large SUV | Toyota Kluger 7 Seats or similar

Reviewed: Mon, Oct 14, 2019

“Rude staff”

About Firefly: 7.0 /10

The counter staff were terrible. When he went to debit my card for the balance owing and bond fee, I questioned what he was charging me. I was informed that I didn't have collision waiver insurance. I assured the staff that I did and that it was on my contract. I told him that when I added up the numbers he was giving me that it did not add up to what he was trying to debit the card for. He told me to be more respectful with what I was saying to him. I had merely told him that "when I went to school the numbers you are giving me add up to X, and you are trying to charge me X. He still insisted that I had no insurance. He then went on to suggest that perhaps I should take more care when making travel arrangements and watch what I am doing. The end result was that I did in fact have insurance. This took approximately 1 hr to sort out. I suggested to him in the end that perhaps he should have more respect for the customer and read the paperwork that I had placed in front of him that clearly stated I had insurance.

About QEEQ: 8.0 /10