Easy car rental for a better price than going direct

Had to return the car at a different location at the airport due to a collision. Directions were very unclear, took me 40 minutes to find it.

The car met my expectation

Excellent

The counter staff were terrible. When he went to debit my card for the balance owing and bond fee, I questioned what he was charging me. I was informed that I didn't have collision waiver insurance. I assured the staff that I did and that it was on my contract. I told him that when I added up the numbers he was giving me that it did not add up to what he was trying to debit the card for. He told me to be more respectful with what I was saying to him. I had merely told him that "when I went to school the numbers you are giving me add up to X, and you are trying to charge me X. He still insisted that I had no insurance. He then went on to suggest that perhaps I should take more care when making travel arrangements and watch what I am doing. The end result was that I did in fact have insurance. This took approximately 1 hr to sort out. I suggested to him in the end that perhaps he should have more respect for the customer and read the paperwork that I had placed in front of him that clearly stated I had insurance.

Good car provided

Easy and smooth

The car had a dent which the person we picked it up from didn’t tell us about and also offered no form to compete to show the existing damage and said the car was damage freeZ Luckily I took photos as when I returned the car they tried to scam me for the existing damage. classic car rental

Excellent