Arrived at Melbourne airport at 5 PM, but the company was already closed. No one answered the company's phone or mobile phone. Booked for five days, but the entire order was canceled with no refund or explanation because the flight was delayed and I picked up the car late.

Wonderful

Excellent

The car was amazing, absolutely loved it. Procedure around when and how excess is payable would have been great before picking up the vehicle not after.

Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.

I have difficulty connecting the Bluetooth in the car to my phone

Great customer service but pick up and drop off could be better