Like: I made the reservation through your website and when I arrived to Montreal airport, the counter employee mentioned that " I'm not able to take that car as the web is only for chines as I'm Canadian with Canadian driver license it's not permeated to get this offer " I just spoke with the manager, he was a very professional man and he gives me that Car, as I'm working overseas. I really would like to think this manger for making my vacation more easier.
They said the reserved model was not available and suggested upgrading to an Audi A5 for additional cost. What a coincidence! I was tired and sleepy, so I agreed. The car was nice. The staff were quite detailed during pickup, explaining everything clearly. Also rented a GPS (BTW the Chinese GPS from Zuzuche suddenly stopped working :-). Staff were rather lax and casual during drop-off (relaxed?). Next time, I'll go with Hertz.
You need basic English, a driver's license, and a translated document. You have to check if the car matches your reservation; if not, you need to point it out. You can add insurance yourself. The process takes about 10 minutes. The car is in good condition.
Quick pickup, easy return and billing. Extension fee is same as original price.
About QEEQ:10.0/10
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Excellent
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