Poor communication between agents

L.Martin

Thailand

Reviewed: Wed, Jan 15, 2020

About Budget: 9.0 /10

Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.

About QEEQ: 10.0 /10

Intermediate | Toyota Altis or similar

1 days rental

Relevant Reviews on Budget Phuket International Airport

April Daniel

Thailand

1 days rental

Reviewed: Fri, Oct 10, 2014

About Budget: 10.0 /10

Excellent service. On the last day, they even sent someone to the hotel to pick up the car for free and didn’t do much inspection. No extra charges were applied.

About QEEQ: 10.0 /10

Stephan Fernandez

Thailand

5 day rental

Economy | Toyota Yaris or similar

Reviewed: Thu, Jun 11, 2020

“Easy rental process and great value. Car was very new as well”

About Budget: 9.0 /10

car was almost brand new. finding the location was a little bit confusing as it is located in a separate terminal which you have to go out to get to. service on pickup and drop of was great, the guy who checked the car upon return even brought us to the nearest petrol station to refill instead of us paying the rental company rate which was a really nice touch.

About QEEQ: 10.0 /10

super easy and the best rates i managed to find

Piyush Sheth

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Jan 13, 2020

“Great”

About Budget: 10.0 /10

Budget has been one of my favourite car rentals. Budget in Phuket was no different. Superb car. Easy process. Welcome drink water bottle n cookie was great gesture. Keep it up!!!!

About QEEQ: 10.0 /10

It was great booking. Smooth process