Friendly staff with good service

There is no office, picking up and dropping off the car feels like a spy meeting.

I truly appreciated the warm one-on-one service. Even though there's no counter at the airport, two staff members delivered the car directly to the airport, which was very thoughtful. After confirming whether I had purchased QEEQ insurance, they didn't push any additional insurance, which was clear and straightforward. They also informed me that if any accidents occurred in the city, I could call them for free assistance, although I didn't need this service. The car was new, and after we returned it, the staff even took us directly to a shopping mall, saving us the hassle of taking a shuttle bus.

The agent was late when I was returning the car.

It was okay, but it was lacking a navigation system.

Like: Free upgrade to better vehicle, staff reached earlier than promised time.