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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8434394309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8434394309
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Big Thumb, Kuala Lumpur International Airport (klia2) Car Rental

Big Thumb 1000+ ratings, 8 reviews

Kuala Lumpur, Selangor, Malaysia

7.9 / 10 Good

Big Thumb - Kuala Lumpur International Airport (klia2) Information, Car Rental Instructions & Policies

Address

Terminal 2, Kuala Lumpur International Airport (KLIA2)

Telephone

+6 016416 9202 / +6 013231 6681

Pick-up Instructions

The Big Thumb - Kuala Lumpur International Airport (klia2) car rental location is in the airport and pickup outside

Please contact the staff to pick you up to Big Thumb - Kuala Lumpur International Airport (klia2) car rental when you arrived.

Once a pick-up date is confirmed, a Big Thumb representative will directly contact you. Big Thumb will inform you of a meeting point, and will provide the name and picture of its representative responsible for the pick-up. There is no counter at the terminal, and the Big Thumb representative will meet you to proceed to the car pick-up. If you wish to reschedule the pick-up time, please contact Big Thumb in advance (03 9200 888). If the pick-up takes place outside working hours – which are from 08:00 to 21:00 – Big Thumb will charge 70MYR of service costs, as mentioned in the initial price quotation. In the unlikely event of accident, please contact Big Thumb immediately.

Drop-off Instructions

If you wish to reschedule the car return time, please contact Big Thumb in advance (03 9200 888). If the pick-up takes place outside working hours – which are from 08:00 to 21:00 – Big Thumb will charge 70MYR of service costs, as mentioned in the initial price quotation. In the unlikely event of accident, please contact Big Thumb immediately.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driver's license from your country + IDP

Please note that the International Driving Permit (IDP) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
MYR 30/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 30/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 30/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 30/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Kuala Lumpur International Airport

Railway Stations

27.6 mi from Old Kuala Lumpur Railway Station

29 mi from Ampang Park Station

Hotels

16.5 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

17.2 mi from Soho Hotel Semenyih

17.2 mi from Q One Hotel Semenyih

Other Landmarks

27.2 mi from Istana Negara Malaysia Palace

27.9 mi from Petaling Street

28.4 mi from Parliament House

FIND ME A CHEAP RENTAL
Map view of Big Thumb Store Location
coordinates: 2.7402008 101.7081373

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.9 / 10 Good

  • Vehicle condition: 3.7
  • Vehicle cleanliness: 3.7
  • Spaciousness: 3.7
  • Counter staff: 3.7
  • Pick-up location: 3.7
  • Drop-off location: 3.7
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • M. Ahsan

    Kuala Lumpur

    9.6 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Like: I get new car Perodua Bezza & it was very comfortable & really nice car. My family like it & we had a good trip.
    Dislike: Nothing
    Read More >
  • K.Loh

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Like: Free upgrade to better vehicle, staff reached earlier than promised time.
    Read More >
  • M.Aslam

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    Like: all
    Dislike: nothing
    Read More >
  • Avery Morris

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    It was okay, but it was lacking a navigation system.
    Read More >
  • Judy Dunbar

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Tuesday, November 5, 2024

    The agent was late when I was returning the car.
    Read More >
  • Mavis Sandy

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Tuesday, November 5, 2024

    I truly appreciated the warm one-on-one service. Even though there's no counter at the airport, two staff members delivered the car directly to the airport, which was very thoughtful. After confirming whether I had purchased QEEQ insurance, they didn't push any additional insurance, which was clear and straightforward. They also informed me that if any accidents occurred in the city, I could call them for free assistance, although I didn't need this service. The car was new, and after we returned it, the staff even took us directly to a shopping mall, saving us the hassle of taking a shuttle bus.
    Read More >
  • Bertram Toynbee

    Kuala Lumpur

    6 /10 Average

    Reviewed: Tuesday, November 5, 2024

    There is no office, picking up and dropping off the car feels like a spy meeting.
    Read More >
  • Troy Nick

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Tuesday, November 5, 2024

    Did not come at the agreed time!
    Read More >
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