Excellent and professional service level

Did not come at the agreed time!

I truly appreciated the warm one-on-one service. Even though there's no counter at the airport, two staff members delivered the car directly to the airport, which was very thoughtful. After confirming whether I had purchased QEEQ insurance, they didn't push any additional insurance, which was clear and straightforward. They also informed me that if any accidents occurred in the city, I could call them for free assistance, although I didn't need this service. The car was new, and after we returned it, the staff even took us directly to a shopping mall, saving us the hassle of taking a shuttle bus.

The agent was late when I was returning the car.

It was okay, but it was lacking a navigation system.

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