Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.

Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.

Slow pick up process. Not clear that digital registration required upon arrival. Queue jumping for ‘priority’ customers whilst the rest wait.

The car was a little sluggish. And the headlight direction needs to be raised for night driving.

the counter takes every opportunity to upsell with additional options. is he on commission base?

The car was good but service was terrible. It took two hours to check in and they tried to make us pay four times more than the agreed price for a car that was big enough. I would not recommend this company