Very Good

Yes it gets Confusing from with the pick it up and wait to drop it off because if you check on the GPS it’s sending you to your previous location and that the new location even though it’s like five minutes away but it would be appreciated if you take out the old address from your GPS system

My car wasn’t ready and they didn’t have any for me to rent.

Hire better employees, they were so rude and mean.

counter rep. was very pleasant and helpful. made the experience smooth.

will use it again.

The customer service and car were excellent. the instructions in the confirmation email as well as the voice mail regarding airport shuttle pick up are quite confusing. 1. the shuttle service from FLL airport ( is great) takes you to a rental car place with multiple rental car agencies non of which are EasY rent but there is an EZ rent. I arrived at night time and didn't notice any instructions at that point on how to access other rental car agencies 2. when you call the EasY rent number it tells you to select a terminal from the airport (which prompted me to get back on the shuttle to the airport before i selected a random terminal-- since i was no longer at the airport) 3. once you select the terminal it then instructs you to take the shuttle to the rental car place and walk to the bus stop. (ALL of this could be avoided by typing the instructions in the confirmation email) 4. once and the shuttle bus stop the EasI- Rent shuttle comes. (not E-Z or EasY, but EasI) this was very confusing and i wasn't even sure if i was going to the right rental car place. The workers and shuttle driver were all very kind however equally confused. Long story short- somehow you all should make this a little more clear that EASY is the booking company and EASI is the rental car place and include the proper shuttle instructions in the email!