Hertz rental company has a cold attitude towards Chinese people, not as good as Avis! When picking up and returning the car, no one interacts with you much, and they don't even provide receipt documents. Moreover, they didn't inform me about DEF for the diesel car, causing me to worry for a long time and pay an extra 15 euros for AdBlue.
It took a while to complete paperwork thus time. I’m not sure why as Zi am a Gold member and have rented from this office 4 times in the last 6 months. The car they finally gave me was not the category I rented and much larger than I wanted. I had to change it in the garage and had to wait again for a smaller car. All in all, it was a very long process to rent a car for a day.
Aucune explication de la part de la dame au comptoir lors du retrait du véhicule et même remarque pour le personnel à la réception...
On se sent un peu seul avec eux...
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Excellent rental experience!
Relevant Reviews on Hertz ROME FIUMICINO AP
Madeline Surrey
-
-
-
-
View more >Darren Whit
-
-
-
-
View more >Clyde Zephaniah
-
-
-
-
View more >JT00187
-
-
-
-
View more >J.Bossu
-
-
-
-
View more >