Good except for the overcharge.

Car was very dirty. Also, they did not have the car I requested, and gave me a larger one which used a lot more gas. I emailed their customer service and never received a response.

Of all the rental places fox is by far the least user friendly. There are no counters to return car at San Jose airport. You return it to the parking garage and they walk up to you. Good thing is cars are usually upgraded but the cars I have had are pretty beat up and they do a poor job of cleaning them.

Easyrentcars.com is awesome. Saves you $ and is fast and quick and always has coupons to use!

Exceeding long wait to pick up the car, over 1 hour while all other rental companies had no lines...The car I booked was midsized, the only car they had had was a full sized SVU which I did not want. The Van stank of marijuana...Terrible experience

I don't think repeat customers should be charged a $1000.00 deposit.

Fox rent a car service representative was very rude and she misguided us. We upgraded to a full size car and we were told that Jeep was available for pickup. However, on paperwork without informing us car was changed to Kia. Front desk representative spent about 1.5 hours going back and forth on daily rental rates. I have filed customer complaint against fox rent a car.