Very happy with Easyrentcars.com in Japan

Europcar used Times' cars, but there was a communication issue. They couldn't find my order initially. I had to contact the rental platform, which wasted an hour of my time.

This time at Nagoya Airport, the car was serviced by Times. The staff there were very helpful, especially the young lady who spoke excellent English. She went through all the documents with me, page by page, placing them in a plastic folder for me. She then used a flashlight to show me the condition of the car, and sat in the passenger seat to explain all the controls in detail. After thoroughly explaining everything, she bowed and left.

All the services supplied were excellent. The staff at the office and depot were polite and very helpful.

Booking and payment processes worked perfectly.

I don't know why ask me to comment on Eurocar as i pick the car from times rental. Anyway the Japanese staff were excellent in everything. Service, car, information. I give 5 star for it and will definitely use this company again!

Like: Responsive to booking and requests. Good that deal included extra driver and GPS (English) thrown in for free. It was also easy to extend the car for a day at a reaonable charge.
Dislike: nil