Very happy with Easyrentcars.com in Japan

Good

Overall good

The staff were very friendly. Even when I asked about other travel-related questions, they spent a lot of time finding information and printed it out for me.

Although I booked through Europcar, in Japan it was actually Times. The booking reference didn't match. Eventually, we asked at the airport information desk and compared phone numbers from different car rental companies to find out it was Times and got the specific store location. Otherwise, we would have had to call the store, but our phone cards were for internet use only and couldn't make calls, which made it more troublesome.

Very good