Very satisfied! The car rental location was easy to find, returning the car was convenient, and the car was almost new with less than 10,000 kilometers on it. A pleasant car rental experience, will come back next time!
It was off-season when we went, so there was no queue. They did offer additional insurance, but it wasn't overly pushy. After giving us the keys, there was no guidance or anyone to take us to the rental car location. The car model was changed in the end and felt somewhat smaller, but my friends decided to accept it, so we didn't push further. It wasn't a very pleasant experience.
“Beware of europcar car sizes will try and give you a smaller car than you booked”
About Europcar:6.0/10
Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service
Like: Efficient and polite staff; vehicle is new and in excellent condition Dislike: It would be much better for the contract printed in bilingual, i.e. French and English as we are unable to understand French. Confusion may offer due to communication problems.
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Customer Service
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View more >Dislike: It would be much better for the contract printed in bilingual, i.e. French and English as we are unable to understand French. Confusion may offer due to communication problems.