We purchased full insurance at the store, so the return process was quick and smooth.

Clear and straightforward, no issues. We were greeted by a Taiwanese lady at Queenstown Airport, communication was very easy.

great service

n/a

all fine too bad I did not book with the directly. they would not have charged me anything for the Interislander ferry

This car was fairly old and probably should be taken out of service. It has over 150,000 km in it and does not have some of the now basic options of most cars like cruise control, usb plug and backup camera. The car did the job, but felt a bit clunky so I was sometimes scared it would break down on me.